I am on 7 good quality sales and it’s 5:25pm. The centre’s traffic is really slowing down. Today there is a cash bonus for $200 if I hit 8 sales. My ride to get me home is leaving, so I don’t know how I will get home. What’s the best way for me to hit my 8 sales and get a bonus?
It’s 8:15am. The morning meeting has finished. I am working at the Logan Hyperdome today with my good friend on the team and we are driving together. The map says we will make it by 9:00am, but my friend and I usually get a coffee on the way to site. The best decision is:
I’ve stopped a middle-aged mother and her 22-year old daughter in the centre and given an amazing pitch. The mother and daughter both work full time jobs and they make a lot of money. The mother doesn’t have a card on her, but she wants to support. Her daughter really wants to support and does have her card on her.
Which answer below is a good line to use in my pitch?
Which answer below is a good line to use in my pitch?
I’ve just signed someone up. I’ve thought over the sign up and I never told the customer it was monthly.
I just hit 50 sales for the week. I feel so confident that this week I will get 0 cancels. There is a bonus if I hit 55 sales for the week. Even if I get 5 more sales that all cancel, and none of my other sales cancel I will have 91% success rate off the first debit.
It’s Friday. We have a team bonus for dinner and drinks! We need 150 sales to hit our target. It’s 10:00am and someone on the team just scored our 150th sale! A friend of mine on the team just called me and said let’s leave work early and have some pre-drinks before dinner.
I have reached the payment page of the signup form. The customer’s card expires too soon, and so the Waysact system says the card must have a later expiry date. I should:
Pressing the “Send SMS” button is useful because:
What should I do if and IFD fails?
How many sales in a day is “Red Zone”?
How many sales in a day is “Blue Zone”?
How many sales in a day is “Green Zone”?
What’s the best way to see if my quality is good?
Please complete the sentences: I did 20 IFD sales this week and 1 cancelled on the phone. One month later, 2 sales failed to make the next successful debit. My success rate on the phone verification calls is _____%. My overall success rate for those 20 sales to make the first schedule debit is _____%.
Wh(E) A tool that doesn’t exist.at is a test and measure card?
(E) I will try and upsell the customer to something like $59, $472.15 is heaps and they can afford it.
There is someone working in a retail store near my charity booth. I am pretty sure we find each other attractive. The person I am working with says it is cool if I approach them.
I am signing someone up. They have everything they need to sign up except their phone number. They said that they have had the phone number for years but cannot remember it. I want to finish the sale so I should:
Choose the BEST answer to this question: What should I always bring to site?
Someone I am working with has just signed up an underage donor. I should:
Choose the BEST answer to this question: What should I always bring to site?
It’s mid-week and I have work tomorrow. People from work are partying tonight and there’s talk they’re getting super crazy till the sun comes up. I have been invited. I should:
It is the end of my shift and I have missed my target. A few people from work are meeting up at a local pub to get a drink and some dinner. It would be acceptable if I:
I am working with someone and we are tied in sales. We have made a playful wager that the next person to get a sale owes the other a fruit smoothie. The person I am working with has stopped, pitched and is signing someone up. They are about to win! I should:
At First Purpose a clawback is defined as:
At First Purpose who pays for attrition?
In the fundraising industry the word “attrition” is defined as:
What age range represents an ideal average age for most charities?
What type of clothing should I NOT wear to work?
Please complete the sentence: I saw someone else on the team do something dodgy so I should ______________________.
I am working with someone that is really distracting. They are on social media, they are leaving the booth every 10 minutes for a “smart break”, they keep trying to talk to me while I am trying to work. In this case I should:
I have tried to encourage the person I am working with to focus and get engaged. They have not responded well to this and their mentality and behaviour is actually limiting my chances of having a successful day. I feel unsure how to further address them, because I am not his or her trainer / team leader. I should:
